Posted: Wednesday, December 6, 2017 1:48 AM
At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Servicesand for the people who work here.
NTT DATAServices currently seeks a
Client Field Desktop Support Sr. Associate : Wichita, KSto join our team in
United States (US).
The Services team has a strong record of meeting high performance standards while implementing complex global enterprise solutions that deliver real value. We accomplish this through the combination of experienced consultants with a unique implementation approach and culture. Our enterprise consultants possess deep industry expertise, process proficiency, and technology skill, gained through numerous successful implementations. This experience and expertise, combined with our lean, cross:life cycle methodology, helps ensure solutions that deliver real value for our customers.
NTT DATA Services currently seeks a Client Field Desktop Support Sr. Associate to join our team in Wichita, KS.
:Responsible for on:site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals
:Serves as company liaison with customer on administrative and technical matters
:Reviews, troubleshoots and approves operational quality desktops, notebooks, printers, and associated peripherals
:Installs, maintains and optimizes desktop /notebook configurations at customer sites
:Diagnoses and resolves product performance problems
:Performs maintenance and repair services
:Ensures customer satisfaction by advising customers on preventive maintenance and configurations which may impact product performance
:Instructs customers in the operation and maintenance of the system
:2+ years' experience in servicing/deploying computer equipment
:Strong troubleshooting skills
:Solid understanding of the fundamentals of network and server/desktop administration, installations, upgrades, techniques, tools, materials, and equipment; Applies knowledge of processes and resources required to perform analytical and technical tasks on PC systems
:Local travel to client sites
:Applies understanding of customer service techniques as required to address PC
:2yearscustomer service experience
:MCP, MCSE, CNE or Network+ certification
This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp:2:corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.
About NTT DATA Services
NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.
NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85 percent of the Fortune 100. Visit nttdataservices to learn more.
NTT DATA, Inc. (the "Company"
• Location: Wichita
• Post ID: 15137057 wichita