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Posted: Saturday, December 2, 2017 12:36 PM

The position listed below is not with Rapid Recruitments but with Summit Business Technologies



Rapid Recruitment's is a private organization that works in collaboration with government agencies to promote emerging careers. Our goal is to connect you with supportive resources to supplement your skills in order to attain your dream career.



Job DescriptionJob Information

Summit Business Technologies is seeking experienced, intelligent, articulate Windows Systems Engineers ready to work in a team-oriented support environment where excellent customer relations skills are as important as technical skills.

This position is a remote/work-from-home support engineering position with working hours from 8:00 a.m. to 5:00 p.m. EST.

The successful candidate in this position will resolve IT issues of varying technical difficulty and will provide consultative advice to customers.

The engineer will provide remote support for the IT operations of our customers Daily activities include servicing Tier 1 and Tier 2 support requests for topics including:

Windows 10, 8, 7 Desktops and laptopsA wide range of desktop applications including MS OfficeMail systems and clients: Outlook, Office 365, Gmail, MS ExchangeRemote access and VPN solutionsWindows 2016/2012/2008/serversActive DirectoryInstallation and configuration of applications for a network environment.Backup systems including: StorageCraft, Datto, eFolder, Backup SystemsManaged Anti-virus ProductsInternet DNS/E-mail/Communication issuesProblem solving skills are essential. Engineers will be presented technical problems and challenges they've never seen before and will be expected to find a way to resolve the issues using experience, training, deductive reasoning skills, resources on the web, and the Summit technical support team.

Excellent analytic skills, good communications skills, reliability, customer service skills, and ability to follow-through are key characteristics for which we are looking..

Experience Requirements:

six+ years of hands-on experienceor

Bachelor of Science Degreewith four plus years of experienceMicrosoft Certification is a big plus.

Application

1) Please submit your resume

2) For preferential consideration, please include a cover letter with your application.

3) Please be sure to complete the Wonderlic Assessment for this position. https://hiring.wonderlic.com/openings/59ea262a9147f80001afd0c8/apply



Company DescriptionSummit Business Technologies has decades of experience offering technical and business consulting support. Headquartered in Millersville, MD, we're conveniently located 10 minutes from the BWI airport.We offer information technology and related technology solutions and support to the greater Baltimore and DC metro areas and offer remote support services to clients across the US and in various countries around the world.Our ApproachAt Summit Business Technologies, we understand the issues small to mid-size companies face in trying to afford, monitor and maintain their IT infrastructure. We provide a range of cost-effective tech support and managed IT services that will help you save time, safeguard and manage your data effectively and help your staff be even more productive.We work with each of our clients individually to understand specific needs and provide individualized strategy, implementation and IT support that improve their business' technology performance and ensure business continuity.http://www.summitbiztech.com



APPLY TO THIS POSITION DIRECTLY BY VISITING: http://rapidrecruitments.com/job/windows-support-technician-5/

• Location: Wichita

• Post ID: 15141307 wichita
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