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Posted: Saturday, December 2, 2017 12:39 PM

The position listed below is not with Rapid Recruitments but with Hampel Oil

Rapid Recruitment's is a private organization that works in collaboration with government agencies to promote emerging careers. Our goal is to connect you with supportive resources to supplement your skills in order to attain your dream career.

Job Description

IT Support Analyst

Job Description: The IT Support Analyst will perform the Tier 1 support for Hampel Oil. This person will be responsible for end user support including incoming calls, and responding to help desk tickets. Duties will include, but will not be limited to, account setup and maintenance, general windows support, printer setup and maintenance and mobile device administration.

Reports to: IT Manager

Location: Wichita, KS

Typical Shift/Hours: 8:00 am – 5:00 pm

Travel Requirement: Overnight travel about 5%, Local travel to various Kansas locations up to 25%

Summary: This candidate will provide support to end users by performing the following duties

Essential Duties and Responsibilities:

· Front line support for Windows PC’s, printers and mobile devices

· Active Directory user administration

· Mobile device administration

· Technology Procurement

· Software license audits

· VPN support

Job Requirements:


· Bachelor’s degree in MIS, CS, or related field

· Proficient in Microsoft Office

· Proficient in Microsoft Windows network environment

· At least 2 years in a help desk analyst role

· Experience with Apple iOS

· Previous experience troubleshooting IT related issues

Preferred Qualifications:

· Experience with Microsoft Exchange

· Experience with help desk ticketing systems

· VMWare Administration experience

· NetApp On Command experience

· SAP Basis Administration Experience

· Experience with Linux


• Location: Wichita

• Post ID: 15141217 wichita is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017